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Corporate relationship manager

Penrith
Great North Air Ambulance Service
Relationship manager
Posted: 1h ago
Offer description

The Great North Air Ambulance Service (GNAAS) is a fast paced, growing organisation which operates two helicopter air ambulances 365 days a year, across the North East, North Yorkshire, the Isle of Man and Cumbria.

Our service is funded entirely by public donations and needs to raise more than £9.6m every year to maintain this life-saving service in our region.

About you and the role:

We are seeking a passionate and motivated Corporate Relationship Manager to join our fundraising team, covering the Cumbria region.

In this role, you will be responsible for building and managing meaningful partnerships with businesses across the region, helping to generate vital income and raise awareness of our work. You will manage an existing portfolio of corporate supporters while proactively identifying and developing new partnerships, ensuring every supporter feels valued and connected to our mission.

This is a varied and rewarding role that combines relationship management, business development and community engagement. You will represent GNAAS at meetings, events and networking opportunities, acting as an ambassador for the charity and helping businesses understand the life-saving impact of their support.

Relationships:

Responsible to:

Fundraising Manager

Liaise with:

Donors, businesses, general public, and charity employees/volunteers.

Main Duties and Key Responsibilities:

* Build and maintain new and existing corporate partnerships and relationships to develop long term support.
* Effectively manage a portfolio of small to medium size corporate supporters, providing excellent customer service, working closely with the wider income and engagement team to ensure quality stewardship.
* Research corporate prospects, identifying new prospects/leads and develop a strategy of approach.
* Represent the charity at meetings and external events, networking, delivering pitches and presentations and attending photo opportunities.
* Work in collaboration with wider corporate fundraising team to develop and deliver sponsorship, partnership, and support packages.
* Support the Fundraising Manager in the delivery of income generation objectives at regional level through the promotion of all relevant fundraising initiatives and campaigns to corporate donors.
* Maintain accurate data on the charity's CRM system to ensure an audit trail and identify trends and opportunities within fundraising as appropriate.
* Act as the first point of contact for relevant corporate enquiries and requests.
* To maintain an active and professional social media presence working in line with marketing and communication's guidance.
* Maintain and develop knowledge of the corporate fundraising market, whilst networking with other charities and attending sector events and training as necessary.
* Provide regular feedback and reporting on work activity and outcomes.
* Undertake general administrative duties necessary to fulfil the role such as emails and phone calls.
* Adhere to internal processes and systems in line with role requirements, best practice, and legislative requirements.
* Provide support and guidance to wider team if required.
* Assist the Fundraising Manager as necessary and take on duties as required.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessary by the organisation and the overall business objectives.

Qualification/Education/Training

Essential

* Minimum of 5 GCSE's grade C and above including English and Maths or equivalent
* Strong understanding of fundraising principles, particularly corporate fundraising.
* Awareness of the charity sector and the role of corporate partnerships within income generation.
* Full UK driving licence (the role involves business travel).

Desirable

* ·Fundraising qualification
* Knowledge of the Cumbria corporate landscape or charity networks.

Experience

Essential

* Demonstrable experience of managing and developing corporate relationships or accounts.
* Proven track record of securing or stewarding corporate support, sponsorship, or partnerships.
* Experience representing an organisation professionally at meetings, events, or presentations.
* Experience researching prospects, generating leads, or developing approaches to new business.
* Experience using CRM systems to record activity, analyse data, and maintain accurate supporter information.

Desirable

* Experience working in a charity fundraising environment.

Skills / Abilities

Essential

* Excellent communication skills, both written and verbal, with the ability to pitch, present and network confidently. Strong relationship building skills, able to engage with businesses, donors, and colleagues at all levels.
* Ability to manage a portfolio of supporters, organising workload effectively and meeting income or engagement targets.
* Competent in general administrative tasks (e.g., email, phone communication, reporting) and use of common Microsoft products (e.g., Word, Excel, Outlook).
* Ability to maintain a professional social media presence in line with brand guidelines.
* Excellent interpersonal skills and ability to communicate with a broad range of people
* Flexibility to work unsocial hours, including weekends and evenings, and to travel as required

Desirable

* Ability to identify trends or opportunities from CRM data to inform fundraising strategy.
* Strong networking skills with established business contacts

Personal Qualities

Essential

* Proactive, confident, and self-motivated with a positive and professional approach.
* Comfortable working to deadlines and handling changing demands.
* Commitment to delivering excellent supporter care.
* Ability to work both independently and collaboratively as part of a wider fundraising and engagement team.

Job Types: Full-time, Part-time, Permanent

Pay: £28,500.00-£32,500.00 per year

Expected hours: No more than 37.5 per week

Benefits:

* Company pension
* Cycle to work scheme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site gym
* On-site parking
* Private medical insurance
* Sick pay
* Work from home

Work Location: In person

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