Location: Pontypridd (Hybrid) Salary: £34,233 - A Civil Service Pension with an employer contribution of 28.97% Contract Type: Fixed term (Up to two years with the possibility of permanency) Flexible working, Full-time, Job share, Part-time The successful Traffic Commissioner (TC) Engagement Manager will lead and deliver effective external engagement services, to assist the Traffic Commissioner for Wales to engage with the bus and freight industries, local authorities and other key transport stakeholders with a view to improving road safety, protecting fair competition and promoting punctual and reliable bus services in Wales. This will involve engaging at a high level on behalf of the Traffic Commissioner for Wales with Welsh Government Ministerial aides, senior Welsh Government officials, and senior managers from the Department for Transport (DfT) and its Agencies. As well as with industry stakeholders and national, local and trade media outlets. Responsibilities include but are not limited to: Lead, manage and contribute to the delivery of external engagement campaigns and plans, working collaboratively with the Traffic Commissioner for Wales, subject matter experts and colleagues in the OTC, DVSA and Welsh Government communication teams, ensuring an integrated approach. Make decisions about the most appropriate channels, including using digital and other technologies to full potential, such as blogs, email alerts, infographics, photography, filming, social media. Respond quickly to media requests. Provide media handling advice to the TC, provide briefing and lines to take and oversee filming opportunities/interviews. Maintain an awareness of the news agenda and emerging news events. Benefits Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave). 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday. Access to the staff discount portal. Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc. Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. Flexible working options where we encourage a great work-life balance. About you To succeed in this role, you are fluent in spoken and written Welsh and English. You have experience of working with stakeholders, including the use of digital and social media. You have experience of drafting and successfully delivering presentations to a variety of audiences. Excellent communication skills in both Welsh and English are pivotal to this role, along with the ability to provide guidance to others and engage with a wide range of people. You can successfully tailor your approach to suit the audience and can deliver core messages in a condensed and concise way. You have strong organisational skills with the ability to prioritise your workload, to maximise productivity. You will thrive working within a varied environment and will welcome autonomy in your role. You have a practical understanding of emerging digital services, tools and trends, including techniques for optimising digital content. You can demonstrate an understanding oftheory and practice of behaviour change.