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Laboratory service manager - £44,825 p.a. + benefits

South Mimms
Medicines and Healthcare products Regulatory Agency
Service manager
Posted: 13 July
Offer description

Laboratory Service Manager - £44,825 p.a. + benefits

Join to apply for the Laboratory Service Manager - £44,825 p.a. + benefits role at Medicines and Healthcare products Regulatory Agency


Laboratory Service Manager - £44,825 p.a. + benefits

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Join to apply for the Laboratory Service Manager - £44,825 p.a. + benefits role at Medicines and Healthcare products Regulatory Agency

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Job Summary

We are currently looking for a

South Mimms, Hertfordshire

Job Summary

We are currently looking for a Laboratory Service Manager to join our Infrastructure and Laboratories Services Function within the Corporate group.

This is a full-time opportunity, on a permanent basis. The roles will be based onsite at our Science Campus in South Mimms, Hertfordshire. Please be aware that this role can only be worked in the UK and not overseas.Who are we?

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

Infrastructure and Laboratory Services (ILS) are part of Corporate Group, supporting the agency by having clear funded programmes to maintain the infrastructure, facilities and equipment.

Facilities & Laboratory Services – day to day running and support of sites, laboratories and other specialised facilities, including soft facilities and specialised services.

Engineering – management of complex buildings and infrastructure, adhering to critical health and safety requirements and responding to alarms 24/7

Specialist Project & Programme Management – of capital programme, providing project management/project engineering as required for building alterations, lab refurbishments including high containment.

Job Description

What’s the role?

The post holder is responsible for managing the Laboratory Services Team to allow the scientific functions to be delivered; ensuring the effective delivery of laboratory services, consisting of sterile glassware, materials and equipment, decontamination of hazardous biological waste as well as contract management to provide planned preventative maintenance (PPM), calibration and repair of a variety of laboratory equipment to support the South Mimms Site, including high containment and clean room facilities.

Key responsibilities:


* Responsible for the line management of the Laboratory Services Team to provide sterile glassware, equipment, consumables and a wide range of safety critical laboratory equipment and centralised contracts to support the Agency Science and ResearchFunction.
* Contract manage various centralised contracts to maintain, calibrate and repair laboratory equipment, such as; microbiological safety cabinets, autoclaves and other equipment to meet the needs of the science. Accountable for the validation and decontamination and of hazardous biological waste using large autoclaves.
* Manage the planned preventative maintenance program for the laboratory equipment ensuring it is fit for purpose, safe to use and in good working order, co-ordinating with scientific and engineering colleagues and supervising specialist contractors.
* Manage projects, such as capital projects for new equipment or process, contract or technology projects to improve efficiency / save money with defined objectives to meet the future needs of the site and make improvements and efficiencies in Laboratory Equipment Services functions.

What’s the role?

The post holder is responsible for managing the Laboratory Services Team to allow the scientific functions to be delivered; ensuring the effective delivery of laboratory services, consisting of sterile glassware, materials and equipment, decontamination of hazardous biological waste as well as contract management to provide planned preventative maintenance (PPM), calibration and repair of a variety of laboratory equipment to support the South Mimms Site, including high containment and clean room facilities.

Key responsibilities:

* Responsible for the line management of the Laboratory Services Team to provide sterile glassware, equipment, consumables and a wide range of safety critical laboratory equipment and centralised contracts to support the Agency Science and ResearchFunction.
* Contract manage various centralised contracts to maintain, calibrate and repair laboratory equipment, such as; microbiological safety cabinets, autoclaves and other equipment to meet the needs of the science. Accountable for the validation and decontamination and of hazardous biological waste using large autoclaves.
* Manage the planned preventative maintenance program for the laboratory equipment ensuring it is fit for purpose, safe to use and in good working order, co-ordinating with scientific and engineering colleagues and supervising specialist contractors.
* Manage projects, such as capital projects for new equipment or process, contract or technology projects to improve efficiency / save money with defined objectives to meet the future needs of the site and make improvements and efficiencies in Laboratory Equipment Services functions.

Person specification

Who are we looking for?

Oursuccessful candidatewill have:

* Relevant scientific or technical background/knowledge, to include a degree in a scientific subject or equivalent relevant experience.
* Staff Management and Contract Management background/knowledge
* In depth understanding of sterilisation and decontamination of hazardous material as well as use and maintenance of a wide variety of laboratory equipment including Microbiological Safety Cabinets. Likely to be achieved by working in a laboratory environment, using and operating the equipment.
* You can make plans and are well prepared. You seek to maximise time and productivity.
* Work with stakeholders to set priorities, objectives, and timescales. Successfully deliver high quality outcomes that meet the customers’ needs and gives value for money.

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!

Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contactcareers@mhra.gov.uk

Alongside your salary of £44,825, Medicines and Healthcare Products Regulatory Agency contributes £12,985 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

* Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
* Privilege Leave: 1 day
* Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
* Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
* Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
* Civil Service Pension Scheme. Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on 0300 123 6666
* Flexible working to ensure staff maintain a healthy work-life balance
* Interest free season ticket loan or bike loan
* Employee Assistance Services and access to the Civil Service Benevolent Fund
* Eligibility to join the Civil Service Motoring Association (CSMA)
* Variety of staff and Civil Service clubs
* On-going learning and development

Selection process details

The selection process:

We use the Civil Service Success Profiles to assess our candidates,find out more here.

* Online application form, including questions based on theBehaviour, Experience and Technical Success Profiles.Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
* Interview, which can include questions based on theBehaviour, Experience, Technical and Strengths Success Profiles.

In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of: Experience and understanding of using and maintaining Autoclaves and Microbiological safety cabinets, including hazards of working with these types of equipment.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description.

Use of AI in Job Applications

Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.



Closing date:22 July 2025

Shortlisting date: From 23 July 2025

Interview date:31st July and 1st August 2025

Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.

If you need assistance applying for this role or have any other questions,please contact careers@mhra.gov.uk

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.Further information on whether you are able to apply is availablehere.

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.

Role

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

* Laboratory-based roles working directly with known pathogens
* Maintenance roles, particularly those required to work in laboratory settings
* Roles that involve visiting other establishments where vaccination is required
* Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk.

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointmenton the basis ofmerit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition, Florentina.Oyelami@mhra.gov.uk.

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk

info@csc.gov.uk

Civil Service Commission

Room G/8

1Horse Guards Road

London

SW1A 2HQ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

* Name : Alan Haynes
* Email : Alan.Haynes@mhra.gov.uk

Recruitment team

* Email : Careers@mhra.gov.uk

Further information

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact the Resourcing Team at Careers@mhra.gov.uk, in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk - info@csc.gov.uk - Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ


Seniority level

* Seniority level

Not Applicable


Employment type

* Employment type

Full-time


Job function

* Job function

Research, Analyst, and Information Technology
* Industries

Government Administration

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