Exciting Opportunity as a Help Desk Admin!
Are you looking for a vibrant and enthusiastic company who is passionate about providing excellent customer service? Look no further! Our client is seeking a Help Desk Administrator to join their dynamic team. With a strong commitment to client satisfaction, our client strives to provide prompt resolutions to customer inquiries and requests.
What We're Looking For:
* Excellent customer service skills with a friendly and approachable demeanour.
* Strong problem-solving abilities to effectively address customer concerns and provide prompt resolutions.
* Detail-oriented mindset to ensure accuracy when updating customer accounts and records.
* Ability to work well under pressure and in fast-paced environments.
* Strong collaboration skills to effectively work within a team.
* Proficient using computer systems and customer management databases.
Responsibilities:
* Respond to customer enquiries and requests, providing accurate and timely resolutions to ensure high customer satisfaction.
* Update customer accounts and records with pertinent information to maintain accurate and up-to-date data.
* Collaborate with the team to troubleshoot and resolve complex customer issues.
What You'll Get:
1. Competitive salary of £25-£27,000
2. Continuous learning and ...