About the role
To assist in providing efficient, professional and customer focused administration support to the CI & Admin Manager/Team Leader and Depot Management Team. The job holder will help facilitate the depot continuous improvement, stock integrity and admin, with responsibility for the delivery of cost, service, compliance, people KPIs – in line with company and legal standards and requirements.
Key Accountabilities
1. To act as first point of contact at Reception.
2. Answering incoming calls, providing the first line of the customer care function.
3. To accurately amend and despatch customer orders as and when required.
4. Carry out and maintain an accurate filing system for all relevant company documentation.
5. Adhere to “Off licence” legislation whilst carrying out an “Off licence” sale.
6. Support and cover administration tasks for other departments when required.
7. Ensure the Depot and office environment is maintained, including stationary and ensuring the office environment is kept in a safe and hygienic manor.
8. Any other administration tasks required.
9. Ensure compliance with all quality and legal documentation and standards.
About you
10. Experience in an Administration role within a fast moving and changing work environment such as FMCG or logistics
11. Passionate about providing a premium service
12. Bookkeeping & time management skills
13. Proven track record in delivering within set targets with an understanding of cost and control management
14. Able to multi-task in a pressured environment and work to tight deadlines
15. Highly motivated and driven in maintaining the highest standards in quality and Health & Safety
16. Effective communication skills – able to communicate effectively at all levels with good verbal and written English
17. Must be flexible with work patterns as the role may require reception cover at peak workload period
18. Positive approach and completion of any reasonable task requested by the management team
About Us
Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.
From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.
We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.
We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.