Company description:
About The Peninsula London
Ideally situated in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the citys most prestigious addresses. The newly built hotel, impeccably designed to harmonise with surrounding heritage buildings is just moments away from the citys most iconic attractions, including Three Royal Parks, Buckingham Palace, Harrods, and Big Ben. Its 190 light-filled guest rooms and suites have been exquisitely designed by Peter Marino; its gathering spaces include several world-class restaurants and bars, including Brooklands helmed by Michelin-Starred Chef Director Claude Bosi; the idyllic Peninsula Spa & Wellness Centre, and a luxury retail arcade.
Job description:
The Peninsula London is seeking a personable Learning & Development Manager (Maternity Cover) to assist the Director of Learning and Talent Development in the successful implementation and running of the Hotels learning and development plan and develop internal talent.
An exceptional opportunity to join our high-profile flagship hotel in London.
The Peninsula Hotels espouse luxury service, dedication to our guests and commitment to our colleagues.
Join our award-winning group, working alongside a highly experienced team.
Key accountabilities
Assist in the development, communication and implementation of the hotels L&D plan.
Facilitate training to ensure the employees are competent and skilled in their role with an emphasis on delivering guest and culture driven initiatives.
Act as in-house consultant to identify training needs with department heads for all levels based on current industry trends, marketing strategies and operating philosophy of the hotel, education and manpower requirements of the field.
Formulate training and development policies and procedures such as orientation of new hires, mandatory training for specific roles, training required for promotion and career development, external training and training library resources.
Develop and facilitate department trainers to carry our departmental training in their respective areas.
General requirements
Minimum 5-year Training and Development practical experience, of which 3 years in a managerial position(ideally within the luxury hotel segment or luxury retail).
Outgoing, friendly, driven, detail-oriented, naturally positive with a fun attitude
Fluent English communication proficiency
Exceptional personal presentation as this role will be a brand ambassador
Proficiency in using Microsoft Office applications, e.g. Words, Excel, PowerPoint
We are delighted to receive your CV and will liaise with suitable candidates directly.
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