This role involves being a medical secretary and providing administrative support to two consultant psychiatrists based in the South Gloucestershire region. You will be working alongside another medical secretary who is full time. We have a total of six other medical secretaries across BNSSG. You will work closely with other admin teams and clinical teams. This is a fast‑paced and varied role where you will interact with service users, carers and other health providers. A large part of the role involves helping to manage the psychiatrists’ caseload through booking of appointments and typing clinic letters.
Responsibilities
* Dealing with patient queries via phone/email
* Signposting and escalating to the correct professions
* Ensuring referrals to the service are managed in a timely manner and caseloads are kept organised with patients having regular reviews
* Managing own caseload as well as shared inboxes
* Creating letters from dictations
* Assisting with the induction of resident doctors into the service
* Creating meetings with multi‑disciplinary teams
* Diary management of the consultant and resident doctors
* Providing coverage to the team during sickness and annual leave
* Using the patient data system EMIS to update records
* Supporting the collection of data and reports for legal documentation
* Aiding in the transfer of patients between localities and in the discharge process
Benefits
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.
Equality and Diversity
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you’re starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don’t be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
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