Positions: Trainee Parts Advisor (Apprenticeship)
Location: Portsmouth
Are you organised, customer-focused, and passionate about the motor industry? Richmond Motor Company in Portsmouth is looking for a dedicated Parts Advisor to join our friendly and professional team.
About the Role:
As a Parts Advisor, you'll play a vital role in keeping our aftersales operations running smoothly. You'll be responsible for ensuring that parts are correctly booked into stock, ordered efficiently, and readily available to meet workshop and customer needs. Your ability to stay on top of manufacturer bulletins and training will help maintain the high standards Richmond is known for.
Key Responsibilities:
* Booking in parts into stock promptly and accurately
* Processing daily parts orders to ensure timely delivery and availability
* Keeping up to date with manufacturer bulletins, recalls, and technical information
* Completing ongoing manufacturer training to remain compliant and informed
* Providing excellent customer service, both face-to-face and over the phone
* Supporting technicians and service advisors with parts identification and ordering
* Maintaining stock levels and ensuring the parts department is clean, organised, and well-presented
Richmond Motor Group welcome all job applicants and are committed to ensuring applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Job Type: Full-time
Pay: £7.55 per hour
Expected hours: 40 per week
Benefits:
* Canteen
* Company pension
* Discounted or free food
* Health & wellbeing programme
* Store discount
Work Location: In person