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Head of People & Workplace: HR, Facilities, Office Management, Administration, ISO - Quality, Tenders Bids & Marketing, Exec Support. Qualified Level…
Summary:
Russell Publishing is recruiting for a Client Services Executive to join our team for a 6-month fixed-term contract. The role involves working closely with clients and internal teams to support ongoing administration and ensure effective delivery of client campaigns.
To succeed, you will need strong communication, customer service, and relationship-building skills, along with the ability to process large campaign orders and data quickly and accurately. The ideal candidate should have 1-2 years’ experience in customer services, ad operations, or a customer-facing administrative environment.
The role includes:
1. Supporting the administration of client campaigns, handling queries from clients, agencies, and internal stakeholders.
2. Processing orders accurately and efficiently using in-house systems and CRM to meet campaign deadlines and provide collateral to stakeholders within set timeframes.
3. Ensuring timely acquisition of print and digital campaign assets by liaising with content, production, sales, and marketing teams.
4. Producing reports and analyzing campaign results across digital media offerings.
Key skills and experience:
1. 1-2 years’ experience in customer services, ad operations, or a customer-facing administrative role.
2. Experience in client services and account management processes.
3. Meticulous attention to detail.
4. Excellent interpersonal and communication skills.
5. Strong organizational and planning abilities with adaptability.
6. Proficiency in Excel, including report generation.
7. IT skills in Microsoft Office and understanding of CRM systems.
Company benefits:
We promote an inclusive, supportive, and flexible working environment with opportunities for personal and professional growth. Benefits include:
* Hybrid working (2 days in the office)
* Pension contributions
* Free parking
* Benefits platform with discounts, wellness, and engagement tools
* Christmas closure
* Company events
Application details:
Applicants need their own vehicle due to location requirements. To apply, submit your CV and salary expectations via LinkedIn or email Nicola Gilmore at careers@russellpublishing.com.
#publishing #media #clientservices #hiring #marketingjobs #russellpublishing #b2bconferences
Seniority level
* Entry level
Employment type
* Contract
Job function
* Administrative, Customer Service, Marketing
Industries
* Internet Publishing, Marketing Services, Advertising Services
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