Job Description
Housing Registration Administrator
£32,488.00 to £36,878.00 per annum pro-rata (dependent on skills and experience)
20 hours per week, organised over Monday to Friday mornings however alternative working patterns will be considered.
This post is based at Link’s Falkirk office. However, hybrid working is available with this role.
The Role
At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.
Housing Registration Administrators are responsible for delivering a high quality service to customers, meeting their needs at the first point of contact. They have the ability to be flexible within the remit of the Customer Service Centre and capable of resolving enquiries in whichever manner they are received, e.g. telephone, e-mail, in person.
The postholder will be responsible for accurately processing applications to Link’s choice based letting (CBL) system, assessing applicants’ housing needs in line with our Lettings Policy and awarding priority where appropriate.
Applications are ass...