Customer Service | Administrator | Temp ongoing | £13.68 per hour | Based in Preston | 37.5 hours | Immediate Your new company You will be working for a mufti national organisation based in the centre of Preston who operate in the Facilities Services industry, specialising in electrical compliance and safety services. Your new role We are seeking a proactive and organised Customer Service Administrator to join our team. This role involves managing customer interactions over the phone, scheduling appointments, coordinating engineer visits, and maintaining accurate data across internal systems. Key Responsibilities: Handle inbound and outbound calls to book appointments and respond to customer queries. Schedule engineers efficiently, ensuring optimal use of resources and timely service delivery. Liaise with internal departments and external stakeholders to ensure smooth operations. Maintain and update internal systems with accurate customer and job data. Ensure data integrity and compliance with company standards. Support the wider team with administrative tasks as required. What you'll need to succeed You will be available to start immediately and must be able to commit to work 5 days a week on site. You will be an experienced customer service administrator and have the ability to work well within a team. You will pride yourself on providing a first-class service and be happy to commit to a role that is temporary on an ongoing basis. What you'll get in return You will get the opportunity to work within a fantastic organisation that ensures they look after all their employees. You will be paid £13.68 per hour, inclusive of holiday, and will work 37.5 hours per week. The office is based in Central Preston. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4731267