Huntswood is looking for Financial Assistance Agents with collections experience to join an exciting project for a leading retail bank. If you have a great telephone manner, have the ability to identify vulnerable customers and are looking for a long term contract then we have a great role for you. You will be supporting our client dealing with outbound and inbound calls from customer who are in financial difficulty and coming up with a resolution that works for the customer and the bank to recoup monies owed. Start Date: May 2025 Day Rate: £150 a day - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this Location: Work from Home Working hours: 37.5 hours a week - Monday to Friday 9:30am to 5:30pm What Huntswood can offer: An initial contract untill end of July 2025 A chance to gain experience in a professional and challenging environment, working for well-known organisations The chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the futureWhat Huntswood is looking for: A minimum of 1 year's collections/financial assistance experience for a Financial Services company, ideally in secured collections Ability to identify and deal with vulnerable customers in an empathetic way Suitable workspace at home with strong broadband connection Exce...