Overview
Join to apply for the Team Leader role at Greene King
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork. You’ll ensure the team maintains high standards and that our customers are kept happy.
Company Description Greene King pubs are community hubs where locals gather for events, meals, and drinks. Our pubs aim to be welcoming local gathering spots, led by a local hero and a team focused on great service.
Responsibilities
* Lead by example and ensure the team has what they need to run a smooth shift.
* Maintain high standards and ensure customers have a positive experience.
* Provide customers with a heartfelt and memorable experience each time they visit.
* Deputise for the management team and resolve issues in their absence.
* Help organise and coordinate the team during busy periods to keep operations running like clockwork.
* Keep the bar area safe, legal, and clean, and address issues promptly and safely.
What You’ll Bring
* A great eye for detail, ensuring every pint is poured to perfection.
* Be a role model to the team in delivering excellent service and making customers feel welcome.
* Ability to think on your feet and adapt to challenges during a busy shift.
* A positive can-do attitude and strong teamwork
Qualifications
* Provide customers with a heartfelt and memorable experience on every visit.
* Deputise for the management team and resolve issues in their absence.
* Help organise and coordinate the team during busy shifts to ensure smooth operations.
* Maintain safety, legality, and cleanliness of the bar, addressing issues quickly and safely.
Benefits
* The chance to develop your career across our brands — we offer training and development at each level of your career.
* Discount of 33% for you and 15% for your loved ones on all of our brands.
* Free employee assistance program for mental health, well-being, financial, and legal support.
* Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels.
* Refer a friend bonus up to £1,500 when they are placed.
* Wagestream — access your wage before payday.
* Retail discounts — up to 30% off at partners like Superdrug, and other exclusive discounts.
Employment type: Full-time
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