Sales Administrator - Contracts
Based in Hemel Hempstead
Permanent
Full Time - 8:30am to 5:00pm - Monday to Friday (Additional hours may also be required on both weekdays and weekends)
You will be responsible for ensuring all business demand requirements have been captured from Sales / New Business Opportunities, Consignment Stock and general stock replenishment, monitoring 1500 different products SKUs.
Ownership of the Customer Consignment Process, liaising with the customers to ensure usage reports are sent every month, resolving any discrepancies, stock reservations and ensuring stock rotations are carried out adopting a FIFO policy. This role will work across Procurement, Sales & Operations. Local and international business travel may be required to customer sites. Ultimately, you should have a flexible working attitude and able to work under tight deadlines.
Key Responsibilities
* Understanding the contractual demands and analysing ad-hoc vs consignment sales
* Proactively create customer reports based on parts usage and new demands
* Working with the Purchasing team to ensure safety stock levels are maintained
* Being a focal point for the contractual customers whilst ensuring customer service is maintained at the highest level
* Developing/improving consignment dashboards (Power Bi knowledge essential)
* Using data to drive sales, consign new parts to existing customers and target potential customers for contracts
* Maintaining inventory related tasks such as reserving and un-reserving stock, recording expiry dates, correcting stock balances and performing cycle counts at remote sites
* Receiving and reconciling usage reports from consignment customers
* Invoicing consignment customers with monthly usage.
* Organising replenishment orders for each of the consignments
* Using PowerPoint to prepare and present monthly/quarterly KPIs
* Managing Contract pricing proposals.
* Liaising with warehouse and logistics to ensure consignment shipments are moving on time.
* Ensuring the consignment KPI's are regularly recorded and conducting quarterly consignment reviews.
* Ensuring consistent replenishment / ad-hoc analysis with recommendations
* Providing solutions to open orders through escalation and offering possible alternates.
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