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Customer service administrator/driver - bristol

Bristol (City of Bristol)
HRM Direct
Customer service administrator
€10,000 - €40,000 a year
Posted: 2 June
Offer description

Complete your application using the "Apply" button, this will take you directly to the GAP website.

Our team is the best in the industry - is it time for you to join us?


The Role:

Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors.

As the first point of contact of our depots, the Hire & Sales Coordinator / Driver plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for the Hire & Sales Coordinator/Driver will include:

* Processing all hire desk administration including customer and supplier queries
* Managing incoming and outgoing hires each day
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Load checking vehicles and working effectively with the depot team of drivers and fitters
* Resolving customer complaints and supplier issues efficiently
* Loading, delivery and collection of hire equipment to and from the customer sites in a timely and professional manner


Successful applicants should demonstrate the following:

* Excellent customer service skills with a focus on increasing sales
* Effective communicator with strong organisational skills and attention to detail
* Proficient IT skills with working knowledge of MS Office including Outlook and Excel
* Strong team player with the ability to work to own initiative
* Full UK driving licence
* Experience working within a driving role delivering and collecting equipment from customer sites


About GAP Group

GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.


Benefits include:

* Competitive salary and bonus scheme
* Up to 25 days annual leave plus bank holidays
* The option to buy up to 5 days additional leave
* Contributory Pension Scheme
* Life Assurance
* Employee Welfare Fund (Company-funded social events)
* Cycle to Work Scheme
* Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)


So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

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