Personnel Solutions are seeking a proactive and experienced Workshop Supervisor to oversee the operations and ensure the efficient running of the HGV workshop. This role is for a working supervisor so will be carrying it services and MOTs as well as providing mentorship Hours - 6am-2pm/2pm-10pm alternating weekly Alternate Saturdays £23ph Duties * Carry out routine maintenance and repairs on all makes of vehicles and trailers to VOSA standard * Diagnose and rectify all types of faults * Primary operational liaison and all communication with the customer * Supervise and prioritise workload throughout shift for maximum efficiency * Ensure key customer service KPIs are met daily * Quality check all work Up-date customers with progress & escalate concern repairs to management team * Attend disabled vehicles at the roadside or at customer’s premises * Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises Requirements * Ability to work within guidelines given and to strict deadlines * Ability to work under pressure * Ability to actively seek solutions to problems * Ability to work as part of a team * Good verbal communication skills Excellent customer care skills * Flexibility to undertake a wide range of tasks * Awareness and understanding of health and safety requirements * Technical qual...