Sales Co-Ordinator
Welwyn Garden City, United Kingdom
2165
Panasonic Heating & Ventilation Air Conditioning UK LTD | 1st May 2024
Are you looking for a new opportunity that offers meaningful work with true purpose? We would love to welcome you to our multinational team!
Your growth is our growth. We invest in your future by enhancing your skills and abilities through training opportunities and interesting challenges.
At Panasonic, we believe in the power of collaboration - only together can we continue to expand our innovative edge and exceed our customers’ expectations. We are a powerful brand with a rich company culture, based on our 7 principles. It's not just about what we do, but how we do it. To fulfil our social responsibilities, we will continue to do what we have done for over 100 years - to enrich people’s lives at home and at work, and move society forward.
WHAT YOU WILL BE DOING
* Assist customers with equipment selection. Create quotations and execute orders in SAP, including coordination with logistics
* Liaise with logistics, customers, and other internal departments about delivery requirements.
* Co-ordinate the daily management of stock levels and taking action to ensure availability.
* Manage transport damages or hidden damages (verification with customer, contact with service, coordination with logistics)
* Launch and control the process for credit and debit notes and follow them until the approval.
* Assist payment collections from customers.
* Resolving customer’s queries, complaints and disputes, finding and updating customer regarding possible solutions, and coordinate internally if needed.
* Support with additional general office tasks and reports on an as needed basis.
WHAT WE ARE LOOKING FOR
* SAP desired.
* Excellent customer service and communication skills.
* Strong administration skills with a high attention to detail.
* MS Office skills, esp. Excel.
* Analytical skills.
Desirable:
* experience of working within HVAC industry.
* Structure own area of responsibility effectively and keep records of all open issues in a complex working environment.
WHAT WE OFFER YOU
Contract Type: Permanent
Hours: 37.5, Full Time
Location: Welwyn Garden City, Hertfordshire
Role: Office based (with the opportunity to work from home 2 days a week).
Benefits:
* Competitive salary + Bonus paid at manages discretion
* 26 days holiday (to increase with length of service) + Bank holidays
* Contributory pension scheme
* Life assurance 4x salary
* Income Protection
* Private Medical Scheme - subject to selection
* Access to Employee Assistance Program
* Other voluntary benefits such as dental insurance, partner life assurance
* Staff discount on Panasonic products
* 2 paid volunteer days
* Huge training portfolio
* Free on-site parking
ABOUT US
Panasonic is one of the largest and leading electronic product manufacturers in the world. The depth and variety of our research capabilities, manufacturing expertise, high quality and sophisticated products have remained strong since 1918. Our mission is to create the Panasonic business of "tomorrow." By integrating business, technology, and creativity, we will realize ideal lifestyles and societies solving social issues globally. Learn more about Sustainability at Panasonic.
Please find here more information about Panasonic as an employer.
+ DIVERSITY, EQUITY AND INCLUSION
Fairness and equality are in our DNA. We are committed to creating a safe and inclusive workplace where people feel empowered to bring their whole selves to work. We want to ensure that our people are respected for who they are as individuals, valued for what they do and celebrated for their contribution to our business and our community. We are committed to promoting inclusion for the success of our business.
Panasonic is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, and disability, or any other characteristics.
YOUR CONTACT TO HR
PHVACUK
Sonia Furtado
Building 3, Albany Place, Hyde Way,
AL7 3BT Welwyn Garden City
sonia.furtado@eu.panasonic.com
Apply now
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