Digital Tourism Business / Management Consultant - UK contract, Middle East client
Background: Digital Business Consultancy (definition/documentation/presentation)
Industry Experience: Travel & Hospitality experience is a definite bonus
Regional Experience: Experience working within the Middle East (UAE or KSA ideally)
Location & Travel: UK/remote based, able to travel (trips no longer than 1-2 weeks, planned on an ad-hoc basis, approximately 3-4 trips per year)
* Define, agree, and mobilize the Digital Tourism Target Operating Model
* Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)
* Implement Governance Framework & Structures for:
o Change, Configuration, and Control Body
o Partner Integration Framework
o Acceptance into Service Framework
o Issues & Requests Management
* Define Tourism's digital support model and framework to enable seamless visitor experience and robust support services
* Define the high-level Capability and Maturity Model for Digital Tourism
* Define and publish the Common Framework to align Business and IT
* Define the Visitor Care strategy, digital toolsets requirements, and stand-up Visitor Care
* Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)
* Support development of a business case (e.g., rough order of magnitude cost elements, vendor quotes) and statements of work for tendering services and budgeting
This advert was posted by Staffworx Limited – a UK-based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.
Other suitable opportunities are available at www.staffworx.co.uk/vacancies
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