Sureserve
Sureserve's mission is to be the trusted partner of choice for the social housing and related public sectors, delivering essential and affordable heating, energy savings, and compliance solutions.
We play a key role in decarbonisation, always prioritising safety, integrity, and respect for customers, employees, residents, and the environment.
Our focus is on providing high-quality solutions that promote energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
With nationwide reach, regional and local expertise, and a commitment to excellent client service, we are positioned to be a trusted partner now and in the future.
Sureserve Compliance Central
We are a national company offering market-leading heating and hot water solutions from regional offices across the East of England and the Midlands, ensuring comprehensive coverage and access for our clients.
Job Opportunity: Contract Administrator
We are seeking a diligent, professional Contract Administrator to join our busy team. The ideal candidate will be resilient, detail-oriented, possess excellent communication skills, and be capable of multitasking effectively.
Role Overview
The Contract Administrator acts as a vital link between stakeholders, ensuring accurate data delivery and communication, and that all planned works are distributed timely, meeting company and client standards.
The successful candidate will support team leaders, engineers, suppliers, and tenants, ideally with experience in housing, premises, or facilities management sectors.
Key Responsibilities
1. Planning daily work schedules for engineers, electricians, plumbers, apprentices, and communicating assignments.
2. Ensuring data accuracy and timeliness.
3. Maintaining up-to-date records using appropriate systems.
4. Collaborating with other Contract Administrators and Supervisors.
5. Handling calls from clients and tenants professionally.
Required Attributes
1. Self-motivated with a desire to develop within a successful company.
2. Strong customer service skills.
3. Proficiency with Microsoft Office, IT systems, and databases, with excellent organizational skills.
4. Experience handling high call volumes is beneficial.
5. Friendly and professional attitude to foster good relationships with engineers, tenants, and clients.
All applicants must pass criminal and reference checks prior to employment.
What We Offer
* Employee wellbeing programs and occupational health support.
* Annual leave based on service level.
* Enhanced maternity and paternity packages.
* Dental and healthcare cash plans.
* Cycle to Work and Electric Vehicle Leasing Schemes.
* Gender & Equality Working Group.
* Sureserve Academy for career development.
* Employee Voice Program.
* Social activities and employee recognition initiatives.
Diversity and Inclusion
Sureserve is committed to a diverse and inclusive workplace. We value individual differences, which contribute to our collective success. All qualified applicants will receive equal consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We offer reasonable adjustments during the recruitment process for those who require them. Please contact us if needed.
Additional Checks
Successful applicants will undergo eligibility checks, including right to work in the UK and DBS checks.
Join Us
Be part of our mission to deliver excellence across the UK.
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