Overview
A well-established scientific company is searching for a Technical Support Engineer to join a growing team. As part of the team, you will be involved in maintenance, installations, troubleshooting and commissioning of high value electronic equipment and real time monitoring systems.
Responsibilities
* Prepare, test and optimise survey and data capture equipment to ensure peak performance
* Support equipment installation and commissioning at client sites, including mounting systems on various platforms
* Provide on-site technical support to ensure smooth operation and customer satisfaction
* Conduct Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT), documenting results and resolving issues
* Diagnose and troubleshoot equipment faults, coordinating repairs as needed
* Manage equipment mobilisation and demobilisation logistics
* Communicate effectively with clients during installation and commissioning activities
* Create and maintain technical documentation and reference materials
* Mentor junior technical staff, sharing knowledge and best practices
Qualifications
* Experience with electronic equipment, instrumentation, or technical systems including troubleshooting and fault-finding skills
* Strong attention to detail and a methodical approach to testing and documentation
* A full UK driving licence is essential
* Any experience with survey equipment, sensors, or data acquisition systems in a field-based role would be highly advantageous
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