Description and Requirements
The Platinum 360 team is seeking an enthusiastic and driven Internal Sales Representative to manage and nurture relationships within one of Lenovo’s largest trading partners. This pivotal role requires a proactive individual who can deliver exceptional service, drive sales growth, and strengthen our position as the trusted partner within the industry.
Main Responsibilities:
1. Act as a key point of contact for the partner, ensuring their needs are consistently met and exceeded.
2. Develop and maintain strong, long-term relationships with decision-makers and stakeholders within assigned accounts.
3. Identify opportunities to grow sales within existing accounts through upselling, cross-selling, and introducing new products or services.
4. Work with sales teams and departments for smooth customer interactions.
5. Respond promptly and professionally to partner enquiries, providing accurate product information, quotations, and order updates and going above and beyond.
6. Manage the pipeline across the full Lenovo 360 portfolio and improve closure and win rates.
7. Monitor account performance, track key metrics, and report on sales activity and results.
8. Assist in resolving any issues or concerns raised by trading partners, ensuring swift and effective solutions.
9. Facilitate and oversee the enablement of partner sales teams by conducting comprehensive onboarding and upskilling programs, ensuring effective promotion of Lenovo’s value proposition across ISG, IDG, and SSG.
10. Stay informed about market trends, competitor activities, and product developments relevant to assigned accounts.
Key Skills and Experience:
11. Minimum 3 years proven experience in an internal / external sales or account management role, ideally working with a vendor, reseller or distribution partner.
12. Excellent communication and interpersonal skills, with the ability to build rapport at all levels.
13. Strong organizational skills and attention to detail.
14. Ability to manage multiple priorities and work effectively under pressure.
15. Proficiency in CRM systems and Microsoft Office Suite. (MS Excel, PowerPoint, MS365 Dynamics, Salesforce, etc.)
16. Results-oriented mindset, with a passion for delivering outstanding customer service.
17. Knowledge of the IT market and industry sector is advantageous.
What’s in it for you?
At Lenovo, we believe in rewarding your impact. Here’s what you can expect:
18. Competitive salary and performance-based bonuses.
19. Access to cutting-edge technology and tools.
20. Opportunities for career growth and professional development.
21. Private medical, Income protection, life insurance, Attractive pension scheme
22. Positive work life balance, learning and development
23. Lenovo and Motorola products discounts, Lifestyle discounts
24. Holiday purchase
25. Cycle to work, MyGymDiscounts
26. Mortgage advice and support
27. Referral bonus
28. Electric car salary sacrifice scheme, Free onsite parking