Supporting and guiding the team on shift to achieve store standards and targets.
Delivering friendly, efficient service and helping customers with any queries.
Ensuring stock is replenished and shelves are neat, tidy, and well-presented.
Assisting with deliveries and stockroom organisation.
Acting as a keyholder, including opening and closing the store when required.
Why This Role Is for You
This is the ideal role if you enjoy variety and responsibility. Whether stepping in for management or supporting your team on the shop floor, you'll bring energy, leadership, and reliability to every shift.
What We're Looking For
We're seeking someone who:
* Is approachable, dependable, and motivated to lead.
* Enjoys working in a fast-paced retail setting.
* Has some experience in retail, hospitality, or customer service—especially in a team leader or keyholder role.
* Can confidently handle responsibility and multitask when needed.
Also Known As: This opportunity may be listed under other titles, such as: Senior Sales Assistant, Keyholder, Retail Team Leader, Shift Leader, Store Assistant Supervisor, Retail Floor Manager, Shop Supervisor, or Customer Service Supervisor. If you've held similar roles or are ready for that next step, this could be your perfect match.
Apply Today
We're reviewing applications on a rolling basis, so don't delay. Join a team where your leadership counts.
As a Senior Retail Colleague, you'll be hands-on and people-focused. Your responsibilities will include supporting store operations, leading by example, and ensuring our customers receive the best possible experience. With over 340 stores and growing, now's a great time to join a business that's going places.
What You'll Gain
We value our colleagues and offer a range of great benefits:
* Staff Discount: 10% off at Heron Foods and B&M.
* Development Opportunities: Grow your career with structured training and leadership development, including Future Flyers.
* Wellbeing Support: Free 24/7 GP access for you and your family, plus confidential emotional wellbeing services.
* Extra Rewards: Long-service awards, exclusive discounts, and a supportive working culture.
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