Van Sales Support Executive – (Sales Administrator)
Basic Salary: £28,000 - £30,000+ depending on experience
Hours: Monday to Friday – Days – 37.5 hours
Location: Cardiff
Benefits
* Access to a commitment bonus of £600 per annum as well as a company profit shared bonus paying roughly £750 per annum
* 22 days annual leave plus the bank holidays – increasing with time served
* Access to a company pension scheme
* Full in-house and off-site manufacturer-approved training
* Fantastic career prospects with an industry-leading brand
* Life insurance and sometimes health/medical insurance schemes
* Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing
* Discount schemes
* Full in-house and off-site manufacturer-approved training
* Fantastic career prospects with an industry-leading brand
Our client, a reputable and expanding commercial vehicle dealership is recruiting for a Sales Support Executive – (Sales Administrator) to assist with van sales department.
Objectives
* Assist and enhance the functionality of the Van Sales department, both to enable an increase in order take, profitability and efficiencies
* Reporting to the Van Sales Manager and Van Sales Director
Key Responsibilities
* Support the Finance Sales function by completing Finance Proposals, assisting with checks and associated admin including requesting IDs and extra documentation from our customers.
* Liaise with our Finance Companies to manage the payout process efficiently and inline with Registration and Delivery Expectations.
* Support the Van Sales Manager with all Internal Sales, House and Fleet accounts plus provide additional support to the Sales Management team when required.
* Assist the Sales Management Team with ongoing Compliance Audits.
* Ensure that Sales, Vehicle Progress and Sales Support teams are updated on customer/finance company conversations or any updates via email communication and/or the use of the dealer systems.
* Work with the Sales Management team in the Daily recording of ALL enquiries and ensure their accuracy.
* Assist with the Maintenance and Accuracy of the Online Showroom
* Ensure the activation and accurate recording of all sold Service Care Contracts plus report on the unsold Opportunity.
* Conduct regular Demo Log Audits ensuring we are compliant and adhering to the internal Demo vehicle process.
* Ongoing internal departmental communication to ensure all round customer experience and business efficiencies.
* To receive and welcome visiting customers/suppliers at the dealership in a professional and courteous manner.
Knowledge and Experience
* The ideal candidate would have the ability to follow process whilst working under pressure, have a proficient understanding of a Dealerweb CRM system or similar and be able to demonstrate excellent organisation and communication skills.
* Motor Trade experience is essential.
Please call Suzanne on (phone number removed) or submit your CV