Contractual hours 36.25 Basis Full time Job category/type Central Functions Date posted 22/10/2025 Job reference REQ003214 Office Support Administrator Location: Belfast Employment Type: Permanent, Full Time Grade: Associate Office based REQ003214 LI-Onsite About XPS Group: XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive. About the Role: The role is varied providing office-based support to the Support Team which will include general office duties, ad-hoc reception cover/duties, the post room and looking after our onsite client meeting rooms. Key Responsibilities: Working closely with the Office Manager to ensure the smooth running of the office. First aid and Fire Marshall training will be provided to support the Office Manager. Creation and management of spreadsheets and documents using Microsoft Office packages to Company standards/templates. Booking train tickets, flights and accommodation for staff travel. Sorting post on a daily basis. Being actively involved in the Social Committee, arranging social events and managing the committee to do this. Printing documents, collating them into packs for meetings and binding them using a wire binding machine. Creating mail merges using Microsoft Word. Printing, stuffing and franking of mail shots. Reception support. Covering periods of annual leave or other absence. Adhoc assistance will also be required during busy periods. Reception duties are as follows: Sorting of incoming post. Franking of outgoing post. Arranging couriers. Ordering external catering for meetings. Dealing with incoming and outgoing archiving. This will involve some manual handling. Answering incoming phone calls and taking messages. Admitting visitors, signing them in and notifying the host. Acting as host for meetings, preparing drinks, laying out lunches, taking coats and assisting guests. Ensure client meeting rooms are clean and ready for occupation. This will involve clearing away after refreshments. Issuing of security cards, permanent and visitor. Department and project coordination including monthly billing. Your Profile: Essential: Demonstrable knowledge of Microsoft Excel, PowerPoint and Word. Flexible and able to adapt to changing environments. Ability to multitask and work in periods of calm and high activity. Excellent coordinating and organisational skills. Confidence and ability to raise awareness. Good common sense. Diplomatic and friendly. Ability to communicate exceptionally well; a high standard of written and spoken English. Must be proactive, adaptive and take initiative. Must be willing to learn, flexible and a team player. Qualifications: A- C/9-4 GCSE Maths and English or equivalent. What We Offer: Enjoy a competitive salary, annual discretionary bonus, and 25 days holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS. How to Apply: Interested candidates should submit applications via Apply Now option or contact for more information. Join XPS Group and contribute to a dynamic and inclusive workplace. Equal Opportunities Statement: XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees. Eligibility: Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees. Who Are We: To find out more please visit: