We are looking for an organised and enthusiastic Events Administrator to join our team and support the coordination of conferences, banqueting, and events. This is an excellent entry level opportunity for someone looking to start or grow their career in hospitality and events. The role involves assisting with event enquiries, updating booking systems, preparing event details, and helping ensure all arrangements run smoothly on the day. You will work closely with the Sales & Events team and other hotel departments to support client requirements, including room setup, menus, and special requests. You will also help maintain accurate records, assist with client communication, and ensure all information is shared clearly with the relevant teams. The successful candidate will be a strong team player with good organisational skills, attention to detail, and a positive, customer focused attitude. Full training will be provided, with opportunities to develop within the role.
Key Responsibilities
* Assist with handling event and conference enquiries.
* Update and maintain booking systems, client records, and event details.
* Prepare function sheets and ensure accurate communication of event requirements.
* Support coordination of room setups, catering, and equipment for events.
* Liaise with internal departments to ensure smooth event delivery.
* Assist with client communication before and during events.
* Provide on the day support to ensure events run efficiently.
* Help identify opportunities for upselling and additional services.
* Maintain organised files, reports, and administrative systems.
* Support the team with general office and administrative duties as required.
* Ensure all work is carried out in line with company standards and health & safety guidelines.
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