At WHSmith, our people are at the heart of everything we do. They go the extra mile for our customers and enable our growth. Our team is passionate about creating an environment where people can be creative and innovative to do their best work while delivering strategic business priorities that keep us moving forward.
As an Agile Delivery Lead, you will be responsible for supporting the delivery of strategic commercial initiatives as an Agile Coach / Scrum Master.
What you’ll do
* Work with cross-functional squads, nurturing them to take ownership of their delivery processes and value-driven outcomes.
* Coach squads to improve efficiency and quality by evolving their application of agile and lean practices.
* Collaborate with Product Leads to review and manage delivery roadmaps and backlogs.
* Apply a structured and transparent approach to planning and delivery, monitor progress, react to change, coordinate with other teams on dependencies, and ensure all relevant parties are aware of the team's progress.
* Facilitate team events (e.g., planning & retrospectives), promote timely discussions and decisions, ensure participation, and handle conflicts effectively.
* Remove, or guide the squad to remove, impediments and waste to ensure a smooth workflow.
* Build a safe and positive environment where problems can be raised and learned from without fear of blame or retribution.
* Use agile metrics to assess team performance and identify areas for continuous improvement.
* Support scaling Agile within the business to maximize benefits across teams and projects.
Who you are
* Knowledge of various Agile/Lean principles, frameworks, and tools, with experience working with software development teams in fast-paced environments.
* Strong communication and interpersonal skills; an influential and positive role model.
* Proven ability to enable data-driven continuous improvement across teams of varying maturity.
* Proactive, flexible, with excellent facilitation and coaching skills.
* Proficiency with tools such as JIRA, Confluence, and Miro.
* Experience managing multiple projects of different scales and complexities.
* Ability to manage stakeholder expectations at all levels effectively.
* Empowers teams to take ownership and fosters a culture of autonomy.
Who we are
Celebrating over 230 years, WHSmith has grown into a globally recognized brand present in over 30 countries. With over 11,000 colleagues, we are committed to our planet, people, and communities. Our UK Travel division aims to create value by providing essentials and technology in airports, hospitals, rail stations, and other markets. Our office in central London near Liverpool Street Station embodies our entrepreneurial culture, ideal for proactive individuals eager to embrace new challenges.
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