Company Description
We are currently seeking a professional, proactive, and service-driven Supervisor to join our dedicated catering team at Theatre by The lake. This is a hands-on leadership role, perfect for someone with a passion for hospitality and an eye for detail.
As a Supervisor with Baxterstorey you will receive the following industry leading benefits:
* Enrolment into the Nest Pension scheme
* 28 days annual leave
* Access to everyday discounts and communication portal
* Employee assistance programme
* Meals provided on shift
* Cycle to work scheme
* Your birthday off to celebrate in style
* A day off to volunteer / give back to the charity of your choice
Job Description
Salary: £29,328
Working 5 days over 7
Hours worked between 8.30am - 11pm
Key Responsibilities:
* Supervise day-to-day operations of the Cafe and Bar, ensuring smooth service across the Pre theatre dining
* Lead and motivate staff to maintain high service standards
* Assist in staff training, scheduling, and performance monitoring
* Handle customer queries, concerns, and feedback with professionalism and discretion
* Ensure the catering areas maintain a clean, safe, and welcoming environment
* Support the management team in implementing policies and enhancing service offerings
* Oversee events and private functions as required
Qualifications
* Previous experience in a supervisory role within hospitality
* Exceptional interpersonal and leadership skills
* Ability to remain calm under pressure and resolve issues effectively
* Strong organisational and multitasking abilities
* Flexible availability, including evenings, weekends, and holidays as needed