AI Sales Consultant - AI Customer Excellence Center
The Oracle AI Customer Excellence Center, part of Customer Success Services organisation, is a global team of pre-sales experts dedicated to helping customers achieve their business objectives by providing deep expertise, winning sales opportunities, and accelerating cloud adoption.
If you have enthusiasm, energy, and the ability to evangelize and expand the footprint of Oracle Cloud Platform and services through initiatives such as Gen AI Services, AI Agents, open-source AI models, AI Services and Infrastructure in the Cloud, and AI – SaaS Integrations,
You can articulate the credibility of Oracle's GenAI Services, AI Agents, AI Infrastructure products and solutions, from technical to board level, with a particular focus on key decision makers in the customers' organization
You are experienced in two or more of these topics:
1. Gen AI Services, AI Agents, LLMs
2. workflow automation tools (N8N, Langflow,
3. AI on SaaS, SaaS AI Agents, and AI SaaS Integration
4. GPU Clusters, AI Infrastructure
Oracle AI CEC can be a great place for you!
Key Responsibilities
As an AI Sales Consultant, your main responsibilities will include:
5. Leading pre-sales technical and functional support for prospective clients, ensuring a positive customer experience
6. Focusing on large or complex sales opportunities that require innovative solutions
7. Advising clients on overall solution architecture
8. Designing, building, and delivering customer demonstrations and technology workshops and webinars to showcase Oracle-based solutions
9. Participate in or lead customer-specific Proof of Concepts, Workshops, or performance tests.
10. Articulate the credibility of Oracle's GenAI Services, AI Agents, AI Infrastructure and Machine Learning Technology products and solutions, from technical to board level, with a particular focus on key decision makers in the customers' organization.
11. Ability to understand the competitive landscape, recognize and communicate opportunities to up-sell based on product expertise.
12. A thorough understanding of relevant Technical Architectures, their applicability to Oracle's customers, and their comparative advantages/disadvantages.
13. Liaise with the Oracle ecosystem: Account Teams and Sales Consulting to understand customer needs & pains. Product teams need to learn and master new product features and absorb new technologies. Contribute to Sales Consulting communities and cross-lob co-operation.
Experience & Expertise Requirements
14. We expect at least 5-7 years of deep, hands-on technical experience, expertise, and skills in three or more of the following areas. Cloud AI Services experience and familiarity with Large Language Models (LLMs) are essential. AI Infrastructure Design: Lead the architecture and implementation of AI/HPC infrastructure using GPUs/TPUs, high-speed networking, and scalable storage for GenAI/AI/ML workloads. AI Deployment: Proven experience deploying large models in production on public clouds (OCI, AWS, Azure, GCP) and hybrid environments, utilizing microservices and containerization (Docker, Kubernetes) for scalable and reliable operations. Large Language Models (LLMs): Deep expertise with closed and open-source LLMs across the full AI lifecycle—training, fine-tuning, and deployment for production inference. Performance Optimization: Optimize AI infrastructure and applications on Oracle OCI, with a focus on computational efficiency and resource management. Security & Compliance: Ensure all AI infrastructure and solutions comply with industry standards and organizational policies on security, privacy, and data governance.
15. Experience selling and positioning Oracle offerings
16. Excellent written and verbal communication skills
17. Ability to travel when required.
18. Ability to build and maintain strong relationships with diverse stakeholders at all organizational levels
19. Advanced organization, time management, and project management skills
20. Advanced proficiency in English, both written and verbal
The above-mentioned mandatory technical skills have been gained in front-line customer-facing roles, such as Sales Consulting, Consulting, and Advanced Customer Services.
This is a hybrid / office-based role. A minimum of 3 days a week working from the office is required.
Desired Attributes
21. Confident and assertive
22. Positive attitude
23. Self-starter, comfortable working autonomously
24. Ability to empathize with customers and understand their perspectives
25. Skilled at balancing customer needs with Oracle’s objectives.
26. Willingness to take initiative and assist wherever needed
27. Team player who actively seeks innovative ways to enhance Oracle’s customer service
Education
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field required
Languages
English (proficiency required)
(Knowledge of an additional language is an asset)
Location
United Kingdom: London or Reading
As an AI Sales Consultant, your main responsibilities will include:
28. Leading pre-sales technical and functional support for prospective clients, ensuring a positive customer experience
29. Focusing on large or complex sales opportunities that require innovative solutions
30. Advising clients on overall solution architecture
31. Designing, building, and delivering customer demonstrations and technology workshops and webinars to showcase Oracle-based solutions
32. Participate in or lead customer-specific Proof of Concepts, Workshops, or performance tests.
33. Articulate the credibility of Oracle's GenAI Services, AI Agents, AI Infrastructure and Machine Learning Technology products and solutions, from technical to board level, with a particular focus on key decision makers in the customers' organization.
34. Ability to understand the competitive landscape, recognize and communicate opportunities to up-sell based on product expertise.
35. A thorough understanding of relevant Technical Architectures, their applicability to Oracle's customers, and their comparative advantages/disadvantages.
36. Liaise with the Oracle ecosystem: Account Teams and Sales Consulting to understand customer needs & pains. Product teams need to learn and master new product features and absorb new technologies. Contribute to Sales Consulting communities and cross-lob co-operation.
Career Level - IC4