Job details
Posted 05 September 2025. Salary Grade 4 £24,685 - £26,707 per annum. Location: Glasgow. Job Type: Management Professional & Administrative. Reference 181313. Expiry date: 07 October 2025 at 23:45.
Job Description
Job Purpose
To provide a range of administrative and support in the delivery of both undergraduate programmes in the School of Biodiversity, One Health and Veterinary Medicine, Undergraduate School Office.
Main Duties And Responsibilities
* To deliver administrative support within the Veterinary Undergraduate School Office to strengthen the course support process for undergraduate BVMS & BSc students.
* To respond efficiently and effectively to enquiries regarding course support (by e-mail, telephone and in writing) to ensure the provision of accurate information is disseminated to the appropriate level.
* To provide assistance to course administrators and academics in relation to all aspects of assessments e.g. question preparation, cross-checking of results, checking of information in MyCampus etc.
* To assist with the timetabling process in both programmes e.g. rotating practicals, Direct Observed Practical skills (DOPs), module updates, CMIS & room bookings.
* To provide administrative support to the EMS Office including data input, updating the SEL (student experience log) and processing of health and safety paperwork.
* To provide general administrative support in monitoring student absences especially final year rotations, final year student expenses etc.
* To be responsible for keeping relevant systems up-to-date and accurate – e.g. MyCampus, and other course associated systems.
* To coordinate Induction Week events by supporting the course administrators in preparing for these events.
* To act as clerk on a rotational basis on various committees e.g. BVMS & BSc Programme Boards and other committees as required.
* To undertake other relevant duties as directed by the line manager or the course administrators.
Knowledge, Qualifications, Skills and Experience
Essential
* A1. Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role.
* OR Scottish Credit and Qualification Framework level 5 or 6 [National 5 or 6, Scottish Vocational Qualification level 2 or 3] or equivalent, and experience of personal development in a similar role.
* A2. Working knowledge IT skills including Microsoft Word, Excel, TEAMS, Office 365 and Outlook.
Desirable
* B1. ECDL
* B2. Knowledge of methods of HE assessment
* B3. Knowledge of Virtual Learning Environments (VLE) (e.g. Moodle)
Skills
Essential
* C1. Computer literate with demonstrable skill in the use of Word and Excel.
* C2. Initiative and judgement to plan or schedule workdays and weeks ahead, and to respond to changing requirements and resolve problems independently.
* C3. Ability to communicate clearly, clarifying requirements, responding to colleagues and customers.
* C4. Excellent organisational and time management skills, with an ability to work under pressure and to tight deadlines when required.
* C5. Excellent accuracy and attention to detail (e.g. accuracy and precision in data entry).
* C6. Ability to work independently and as part of a team.
* C7. A high degree of numeracy.
* C8. Self-motivation.
Desirable
* D1. Able to use University central databases - MyCampus, CMIS.
* D2. Ability to operate software for compiling and manipulating databases and production of documentation in Word, Powerpoint and Excel.
Experience
Essential
* E1. Sufficient experience in an office environment plus the above qualifications OR evidence of progression and development gained through relevant work experience.
Desirable
* F1. Previous experience in an educational environment
* F2. Experience of taking minutes for a work-related committee
* F3. Experience of working with students
Terms and Conditions
Salary will be Grade 4, £24,685 - £26,707 per annum. This post is full time and open ended.
Closing date: 23:45 on Tuesday 7th October 2025.
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