About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do,click here to find out more.
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Role Summary
The General Portering Department at the Royal Devon University Healthcare NHS Foundation Trust Wonford requires an enthusiastic, motivated person who is passionate about providing an excellent patient care experience to join our Portering Leadership Team, to lead a team of up to 10 porters. This is a demanding role and requires regular 12-hour shifts, including nights, bank holidays, and weekends, for which enhancements will be paid. The successful candidate will be:
* Responsible for the supervision of staff, including their personal development, appraisals, and health and safety.
* Ensure regular, ongoing, and effective statutory training for all staff to maximize their full potential.
* Liaise with all staff to ensure effective and meaningful communication.
* Lead and contribute to effective staff meetings.
* Ensure that Trust Health & Safety policies are adhered to and that all staff are aware of their responsibilities.
* Ensure compliance with Trust policies and follow through on all administrative requirements.
About the Role
For more information on the Job Description and Responsibilities, please click the link below.
More detail about the role
* Work closely with the Portering Operations Manager, Site Practitioners, and On-Call teams out of hours, weekends, and normal office hours to prioritize operational requirements.
* Assist the Portering Operations Manager in managing portering duties and staff performance across the Trust.
* Undertake a rotary shift pattern covering 24 hours per day, 7 days per week.
* Contribute to the development and delivery of portering services.
* Work alongside the Portering Operations Manager to assess operational needs and assign staff accordingly.
* Contribute to delivering a quality service to patients, staff, and visitors in line with the Trust’s values.
* Provide a flexible, efficient, and quality service, extending care and consideration to all.
* Receive work requests via telephone and the Trust My Care system, taking prompt and appropriate action.
* Supervise and prioritize work, directing staff via radio, telephone, and the My Care system to ensure optimal resource use.
* Ensure duties carried out by Dispatchers/Porters are completed accurately and timely.
**Previous candidates need not apply.**
Working Pattern: 37.5 hours per week, including 12-hour shifts, nights, days, weekends, and bank holidays, with allowances paid.
Interview Date: Wednesday 16th and Thursday 17th July 2025.
Pay: The salary reflects the Agenda for Change 2025/6 rates, including a 3.6% pay award to be implemented later this year. If you join before this, the pay will be backdated to your start date. Until then, remuneration is based on 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers).
For further information, contact Garth Saunders, Portering Manager, at 07770692677 or garth.saunders@nhs.net, or Craig McIvor, Portering Operations Manager, at 07425413770 or craig.mcivor2@nhs.net.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We encourage applications from individuals of all backgrounds, cultures, and abilities. We recognize the benefits of a diverse workforce that reflects our communities.
Preference will be given to staff with ‘Priority’ and 'At Risk' status, including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy once sufficient applications are received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, merging the expertise of the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
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