Company Description
Aspect Lifts is an accredited lift company established in 2003, serving the South of England. Founded by highly qualified engineers, the company offers over 50 years of combined hands-on experience in the lift industry. Now an Employment Ownership Trust (EOT) Company, Aspect Lifts is an ISO 9001, ISO 18001, and ISO 14001 certified organization. We are members of the Lift and Escalator Industry Association (LEIA) and hold multiple accreditations, including Constructionline and SafeContractor statuses.
Role Description
This is a full-time on-site role for a Repair Sales Advisor based in Longfield. The Repair Sales Advisor will be responsible for handling customer inquiries, providing sales advice on lift repairs, and ensuring the highest standards of customer service. Other responsibilities include conducting site visits to assess repair needs, preparing quotes, and collaborating with the technical team to provide accurate information to customers. This role also involves training customers on basic lift maintenance and usage.
Qualifications
* Strong Interpersonal Skills and Customer Service experience
* Excellent Communication skills
* Proven Sales experience
* Experience in Training and educating customers
* Ability to work independently and collaboratively with teams
* Knowledge of the lift industry is a plus
* High school diploma or equivalent; additional qualifications in sales or customer service are advantageous