We are seeking a motivated and reliable Operational Support Team Member to join our team. You will play a vital role in our business, ensuring deliveries go out on time, systems stay accurate, and our customers receive great service.
Responsibilities:
* Manage paperwork and systems to keep stock moving smoothly
* Investigate and fix discrepancies between records and warehouse stock
* Provide professional service to visitors, customers, and suppliers
* Assist the wider team during busy times or to help colleagues meet deadlines
* Maintain a well-organised, tidy, and stocked office
* Utilize multiple IT packages and systems, including MS Office, to perform tasks such as writing letters or emails, creating proposals, and recording data
* Produce accurate records and documents, including emails, letters, and reports
* Exercise proactivity and good judgement, making effective decisions and seeking advice when necessary
* Build and maintain positive relationships within the team and across the organisation
* Demonstrate good communication skills, using appropriate channels to communicate effectively
* Complete tasks to a high standard, continuously improving work and sharing administrative best-practice
* Take responsibility for initiating and completing tasks, managing priorities and time to meet deadlines
About Us:
We are the leading non-ferrous metals supplier in the UK, supplying aluminium, stainless steel, copper, and brass to engineering and fabrication-based companies. We have 18 service centres around the country, offering a reliable and on-time delivery service.
Requirements:
* GCSE in English (grade C/4) and Maths (grade C/4)
* Relevant qualifications and industry experience are desirable
* Key skills include communication, attention to detail, organisation, administrative, number, and analytical skills, as well as team working
Career Development:
Upon completing the apprenticeship, possible career routes may include Operational Support, Operational Support Team, or Leader and Operational Support Manager.
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