Job Summary
Location: Scarborough, YO12 5PB
Shifts: Full-time, 37.5 hours per week (Monday to Friday, you'll be flexible around start and finish times to meet the needs of this service, colleagues, and the people we support)
Salary: Up to £33,000 per annum (dependent on experience)
Role Overview
As a Service Manager, you'll play a pivotal role in leading and managing the operations of our services. You will ensure the delivery of high-quality care, create a supportive environment for the people we assist, and maintain effective relationships with families, professionals, and external stakeholders.
You'll be responsible for overseeing the day-to-day management of our residential and supported living services in Scarborough, ensuring compliance with regulatory standards and fostering a positive and inclusive atmosphere. Your leadership will guide your team to provide person-centred support, enabling people to live independently and with dignity.
About Us
We are one of the largest adult social care providers in the UK, committed to delivering high-quality, person-centred support that helps individuals lead fulfilling and independent lives. With our Residential, Supported Living, and Complex Care services, we focus on inspiring people to achieve their goals and enhance their life experiences.
Recognised by The Sunday Times Best Places to Work 2024 & 2025, we foster a dynamic and inclusive environment where our colleagues thrive and grow.
Key Responsibilities
* Manage and oversee the day-to-day operations of the service
* Lead, inspire, and develop a dedicated team to provide high-quality care
* Ensure compliance with CQC regulations and internal policies
* Maintain positive relationships with stakeholders, including families and external professionals
* Manage budgets, staffing, and resources efficiently to ensure sustainable performance
* Foster a culture of continuous improvement and high standards of care
* Promote a person-centred approach, ensuring the people we support achieve their personal goals
What We're Looking For
* Proven experience in a leadership/management role within social care
* Level 5 Diploma in Leadership for Health & Social Care or equivalent (or willingness to work towards it)
* Strong knowledge of CQC regulations and compliance requirements
* Excellent communication and interpersonal skills
* Demonstrated ability to manage budgets, resources, and performance effectively
* Passion for delivering person-centred care and fostering team development
* Full UK driving licence (desirable)
Why Join Us
At our organisation, you'll have the chance to make a real difference in the lives of the people we support. We offer a competitive salary and a comprehensive benefits package, including:
* Up to £33,000 per annum (depending on experience)
* 25 days of annual leave + bank holidays and birthday off (after one year)
* Enhanced sickness pay and additional holiday days for length of service
* £300 referral bonus for recommending a friend
* Industry-leading training and development opportunities
Person Specification Qualifications Essential
* NVQ level 5 in health and social care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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