Overview
Join to apply for the Sales Assistant role at Mountain Warehouse.
Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Application Deadline: 11 October 2025
Department: UK Retail
Location: Pontarddulais (PON)
Compensation: £7.55 - £12.21 / hour
Responsibilities
* As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Team Collaboration
* Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
* Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
* Share knowledge and skills to support and train both new and existing team members.
Operational Excellence
* Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
* Accurately process transactions, handling various payment methods with efficiency.
* Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
* Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
* Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement
* Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
* Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
* Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance
* Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
* Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
What we are looking for
* Committed to delivering outstanding customer service.
* Passionate about retail and eager to share that enthusiasm.
* Excellent communicators with a friendly and approachable demeanour.
* Energetic, driven, and determined to complete tasks effectively.
* Team players who are reliable and trustworthy.
What’s in it for you?
* Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
* 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
* 28 days annual leave, including Bank Holidays
* Access to Employee Assistance Programme, and a Colleague Hardship Scheme
* Generous Colleague Referral Incentive
* Auto-enrolment Pension scheme
* A stable, successful and supported environment
* Length of service awards
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