About the Job
Internal Applicants Only
Full Time - Fixed Term until 31 December 2026, or upon the return of the postholder, whichever is sooner
Interview Date: 16 December 2025
This is a key post within the Student Administration team, responsible for the development and enhancement of systems that support the student lifecycle, including but not limited to the SITS student record system. Working with the operational teams and their stakeholders, you will lead the delivery of system improvements, ensure compliance with regulatory requirements, and lead associated business change. The post involves working closely with IT and other stakeholders to scope and deliver enhancements, prioritise user requests, and ensure systems are fit for purpose.
You will also;
1. Lead cross-functional teams using a matrix management approach
2. Represent Student Administration on institutional committees and projects
3. Support Registry events including clearing, enrolment, exams, assessment boards, and ceremonies
4. Collaborate with the Admissions Development Manager to ensure a seamless student journey
This is an exciting opportunity to develop your skills, as we continue to embed the changes brought by the SITS system, as well as have significant impact on the student experience and the University’s operational effectiveness.
We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.
Number of remote days per week: 2-3 (dependent on requirements)
Skills, Knowledge and Experience
You have a good understanding of student records systems, are solutions focused, adept at identifying areas for enhancement, and have experience of embedding change through technological solutions. You are confident managing cross-functional teams and engaging stakeholders across the University. You bring integrity, professionalism, and a commitment to providing an excellent student experience.
Key attributes include:
5. Excellent communication and interpersonal skills
6. Ability to analyse conflicting demands and prioritise effectively
7. Detail-oriented and highly organised
8. Skilled in persuasion and negotiation
9. Adaptable to organisational and technological change
Qualifications
Essential;
10. Educated to degree level, or commensurate work experience in relevant post
Desirable;
11. Evidence of ongoing professional development, or postgraduate qualification
Academic Registry
The post is located within the Student Administration section of Academic Registry. Academic Registry is central to the delivery of the University’s strategy. What we do matters to staff throughout the University, to students and their experience at every stage of their higher education journey and to a range of external stakeholders. It is therefore essential that we provide reliable, trusted, expert, consistent, transparent and efficient services.
Academic Registry includes a number of teams supporting student administration. These include Admissions, Academic Quality, Student Records & Data Management, Assessment, Ceremonies and Exams, and Student Casework. Academic Registry works closely with all Faculties and professional services teams across the University.
About Us
At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.
Our People
Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.
Our Values
12. Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
13. Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
14. Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
15. Trust: We build relationships based on respect, transparency, and shared goals.
Together, we are creating a future where our community, our work, and our impact truly make a difference.
Right to work
All candidates will be asked to provide proof of eligibility to work in the UK at interview.
Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time.
Equality
We welcome applications from individuals from underrepresented groups.