Job Summary
We are seeking a highly motivated and experienced Customer Service Manager to join our team. In this role, you will be responsible for delivering exceptional customer service, improving patient satisfaction, and driving business growth through strategic planning and execution.
You will work closely with our team to develop service procedures and policies, lead a team to achieve customer service excellence, and ensure that our customers receive the highest level of service and satisfaction.
Main Responsibilities:
* Deliver exceptional customer service
* Improve patient satisfaction
* Drive business growth through strategic planning
Key Requirements
To succeed in this role, you must have:
* Proven experience in customer service management
* Excellent leadership and communication skills
* Able to think strategically and drive business growth
* Customer service orientation
Our Benefits
We offer a competitive salary, free or discounted group products/procedures, and a workplace pension. Our organization values career progression and provides opportunities for growth and development within a professional working environment.