Associate Director - Facilities Management
Monday – Friday
40 hours per week
Barnstaple to Plymouth.
WINNER are currently working with a family-owned, staff-focused, eco-friendly cleaning company who, due to their continued success, are currently searching for an Area Manager to oversee a range of commercial cleaning sites across from Barnstaple to Plymouth.
As well as working as part of a friendly, dynamic and supportive fun team, you will enjoy seeing your passion and commitment making a real difference. You will be joining one of the most successful and progressive businesses in the Southwest who have a focus on the personal development of their staff.
This role offers fantastic progression prospects into a full-time account/senior account manager for the right candidate.
Main Responsibilities:
* As an Area Manager, you’ll be working closely with the Operations Director/Senior Account Managers to attend site visits and quality control audits.
* You’ll be responsible for face-to-face interactions with customers and staff.
* You will deal with the day-to-day operations such as managing sickness and holiday cover ensuring that sites are adequately staffed.
* As an Area Manager, your role will be to build long-lasting relationships with clients, ensuring customer satisfaction.
* You’ll perform staff inductions, looking after up to 90 mobile cleaners at peak.
* You will act as the first point of contact for any escalations or problems, ensuring they are dealt with efficiently.
Skills & Experience:
* Candidates need to be skilled in working in a fast-moving environment within the commercial cleaning service sector.
* Customer service and relationship-building skills.
* Excellent communication skills (in-person, phone, and email).
* Positive attitude to challenges with the ability to remain calm under pressure in a highly pressurized environment.
* Flexibility is key as hours can vary to suit the needs of the business.
* Full and clean UK driving license and be able to travel to sites.
* Must live within commuting distance of the location as detailed.
* Be of a smart and professional appearance.
Benefits: 28 days holiday – Mobile Phone – Laptop – Excellent Career progression prospects – Flexible working hours – Family-owned staff focused company.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Administrative
Industries
Facilities Services and Staffing and Recruiting
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