Growth Operations | BTCC (London Office) Location: London (E1) Contract Type: 3-Month Fixed Term Contract (FTC) – with strong potential to convert to permanent Working Model: Full-time, office-based Languages: Fluent Mandarin and English (both mandatory) About BTCC Founded in 2011, BTCC is one of the world’s longest-running cryptocurrency exchanges, dedicated to making digital asset trading secure, transparent, and accessible. With more than a decade of innovation and trust, BTCC continues to expand globally — connecting millions of users to the future of finance through cutting-edge crypto products and services. As part of our international growth, we are expanding our London Operations team. We are looking for a proactive Growth Operations Executive who can design and execute online activities, drive user engagement, and scale our overseas community presence. What You’ll Do * Plan and execute online activities across multiple platforms to drive user conversion, cash inflow, and transaction volume. * Develop innovative activity strategies to support user acquisition and retention across international markets. * Plan, launch, and manage community-based campaigns to boost engagement within new and existing user groups. * Conduct traffic and behavioural analysis to identify user needs, improve retention, and enhance the overall product experience. * Collaborate with product teams to accelerate iteration cycles and strengthen user–product fit. * Research overseas markets to develop tailored activity plans aligned with regional user profiles and blockchain adoption trends. * Support leadership with localisation strategies and broader operational tasks across assigned regions. * Continuously monitor market developments within blockchain and Web3 to identify new opportunities for user engagement. What You Bring * Bachelor’s degree or above, with minimum 2 years of operational experience in the Internet, digital products, or technology sectors. * Fluent Mandarin and English (both written and spoken) – mandatory for this role. * Strong interest in blockchain, cryptocurrency, and Web3; eager to learn in a fast-paced, evolving environment. * Solid analytical skills with experience interpreting community data, traffic metrics, and user behaviour. * Strong copywriting ability for activity content, announcements, and community messaging. * Highly organised, innovative, detail-oriented, and capable of delivering tasks with strong execution. * Excellent communication skills and a collaborative, team-focused approach. Why BTCC? At BTCC, we believe in empowering our people to shape the future of finance. When you join us, you’ll enjoy: * Competitive salary and performance-based incentives * Private health insurance and pension scheme * 21 days of annual leave plus all UK public holidays * A dynamic, international work environment in our London (E1) office * Career development opportunities with genuine potential for progression * Mentorship and exposure to cutting-edge projects in crypto and Web3 * Strong potential to convert to a permanent role after the initial FTC period Please note: * This role is full-time office-based * No visa sponsorship is available during the FTC period. * Applicants must hold valid right to work in the UK independently (including Graduate/Post-Study Work Visa holders). * Sponsorship may be considered upon successful conversion to a permanent role. How to Apply If you’re ready to build the future of crypto with one of the industry’s pioneers, we’d love to hear from you. Submit your CV and a short note on why you’re excited about crypto and BTCC