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LA PRAIRIE -
The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty.
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.
A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.
LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.
Beauty Consultant - Selfridges London
Location:
London, GB, W1A 1AB
Contract Type: Permanent - full-time
Description:
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Selfridges, London might be of interest to you. As full time La Prairie Beauty Consultant working 5 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.
Main Accountabilities
* Make smart business decisions based on brand and business ambition
* Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
* Guarantee meaningful business relationshipsacross the store, especially with Personal Shoppers, concierges, etc
* Ensure retail excellence isalways performed, maintaining the highest standards ofhousekeeping and retail standards are maintained at the point of sale
* Create a deep connection with the client to understand their needs, build trust and long-lastingrelationship
* Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxuryand professional serviceat all times
* Engage clients and maintain relationships using La Prairie’s clienteling tools and systems
* Be knowledgeable on all products, ensuring the heritage, skin science and benefits arealwaysconveyed in a relevant way to the client
* Ensure exceptional service through encouraging the application of products either on counterorwithin the cabin
Qualifications:
* Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
* Strong retail experience
* Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
* Strong business acumen to drive sales and go beyond business objectives
* Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
* Ability to build relationships throughout the store to find new opportunities
* Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
* NVQ level 3 in Beauty Therapy desired
In return, La Prairie offers
A good salary with a new competitive commission scheme
33 holiday days (including bank holidays) pro-rated based on working days
Generous product allocation & discount
Long Service Awards starting with 3 years’ service
Gratis of new launches
Contributory pension scheme – 5% employer contribution
Employee referral bonuses
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