Location: Abingdon
Salary: £25,000 to £28,000 (pro rata)
Full Time Hours: Monday to Friday 9-5:30
Can be flexible with days and hours if looking for part time
GHM Communications Ltd provides leading Wi-Fi and business telephony solutions for businesses and care homes across the UK. As we look to the future and build on our successes, our plan for growth and development will be supported by a talented team of enthusiastic and committed people. The role of the Sales Support Administrator is to assist the Sales team by providing administrative support throughout the sales process and to provide regulatory and administrative support to wider business functions.
Duties and Responsibilities
Act as the first point of contact for all incoming sales calls and general internal and client enquiries.
Provide comprehensive administrative support to the Sales team.
Respond to pricing queries.
Manage the end-to-end sales order process.
Liaise with the Project Team to coordinate orders, resources, and timelines.
Maintain and update the CRM system.
Build and maintain strong relationships with assigned clients through regular communication and proactive support.
Skills and Experience required
Proven experience in a sales support, office administration, or account management role.
Strong proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Comfortable working with business systems and quick to learn new software platforms.
Excellent customer service skills with a proactive and solution-oriented approach.
Outstanding communication skillswritten, verbal, and interpersonal.
High level of accuracy and attention to detail.
Ability to work collaboratively across teams and departments.
Capable of managing multiple tasks and prioritising effectively to meet deadlines.
Experience in reviewing and improving processes to enhance team efficiency.
Benefits
21 days holiday
increasing to 22 days after 3 years and to 25 days after 5 years
Extra day off for your birthday
Buy holiday scheme
Employee Assistance Programme
Free onsite parking
Enhanced company sick pay
Discounted retail vouchers
Reduced gym membership
Annual salary review
SCG mobile benefit
Employee referral bonus
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process
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