How the role will make an impact: Excellent customer service is at the heart of what we do, if you are passionate about sales and eager to contribute to our successes, we encourage you to apply for this exciting opportunity at ERA as an Internal Sales Executive. This person will guide the sales process, building relationships with existing and prospective customers and ensure a seamless customer experience. Main Tasks & Responsibilities: Making outbound calls to our existing database of customers. Discussing and providing quotations for the full product range. Develop and maintain relationships with new and existing customers through effective communication. Understanding customers product needs by generating and closing new and existing leads. Utilise Salesforce for tracking sales activities, opportunities, customer interactions and reporting on sales performance. Conduct campaigns to generate new business leads. Achieving set KPIs on a weekly & monthly basis. Key Skills: Proven experience building relationships in an outbound sales role. Experience using IT systems such as SAGE and Salesforce are preferred. Excellent interpersonal skills with the ability to communicate effectively on the phone. Ability to work independently as well as part of a team, providing proactive problem-solving solutions. Key Competencies: Drives Results - Pays close attention to the customer needs and questions. Customer Focus - Tailors your approach based on the customer's needs. Communicates Effectively - Asking questions to gather all the necessary information to resolve the queries correctly Benefits Competitive Salary Bonus incentive 25 days holiday plus bank holidays Pension match up to 7% 4 x Salary Life Assurance Enhanced Maternity, Paternity, Adoption and Shared Parental Leave Employee Assistance Programme Cycle to Work Scheme Free Eye Tests Subsidised Canteen Volunteering and Team Building Days About Us: We are not just another manufacturing company; we are part of something bigger! We are Quanex, a global, publicly traded manufacturing company serving OEMs in the fenestration, hardware, cabinetry, solar, refrigeration, security, and outdoor products markets. This position is based at our ERA site. ERA is a leader in the design, development, manufacture and supply of decorative and security hardware and SmartWare for residential doors and windows. Our mission is to positively impact our customers, employees and shareholders and put them at the centre of everything we do, through innovation technology and best-in-class customer service. Health & Safety Responsibilities: In our company, the health and safety of our employees are our top priorities. We are committed to providing a safe and supportive working environment by adhering to the highest safety standards and regulations. Through comprehensive training, regular safety checks, and open communication, we ensure that every team member feels confident and protected while performing their duties. We continuously strive to minimise risks, promote well-being, and encourage a culture of safety across all levels of our organisation. Join us and be part of a team where your safety is as important as your success.