Maintenance Assistant - Stratford-upon-Avon, Warwickshire Competitive plus service charge Location Description Billesley Manor Hotel & Spa is a historic 4-star country house hotel set within 11 acres of landscaped gardens in the heart of Shakespeare’s countryside. Steeped in heritage and closely linked to William Shakespeare, the manor blends traditional charm with modern comfort, offering stylish bedrooms, a tranquil spa and wellness facilities, and a relaxing countryside setting. Its rich history, beautiful grounds, and focus on relaxation and hospitality provides a unique experience for both leisure and business guests. Job Description We are looking for a maintenance assistant who has a passion for delivering an exceptional guest experience and a desire to learn and grow within our team. We want you to be focused on driving excellent standards for our hotel, delivered with passion and a smile. Our values are Loyalty, Integrity, Versatility and Excellence and we strive for all our team member to flourish in our hotels. The Role Support with all maintenance throughout the hotel Hands on technical role with the hotel Assist with managing on site contractors ensuring health and safety compliance is adhered to Maintaining hotel bedroom and front of house areas to brand standard Assist with customer requests in an efficient and professional manner Liaise with all departments in the hotel to ensure effective communication What we need from you Understand hotel property compliance Able to carry out property maintenance as required Competent level of computer skills Intermediate level of health and safety compliance for hotels. Basic electrical and plumbing knowledge Enthusiastic approach to work and problem solving Troo Benefits Free Meals on Duty : Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours. Free Leisure Club Membership : Because we know your well being is important, Food & Beverage Discounts : Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars. Employee Discount Rates : As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Explore by Marriott Bonvoy : Take advantage of fantastic Team Member travel rates across Marriott International hotels worldwide, as well as discounts on food and beverage, spa treatments, and retail. Refer a Friend Scheme : Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit. Long Service Incentives : Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years. Employee Assistance Programme : We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.