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Claims specialist - global property, construction & property binders

London
AXA
Claims specialist
Posted: 20 July
Offer description

Claims Specialist – Global Property, Construction & Property Binders

Job Family Grouping: Global Property, Construction & Property Binders

Job Family: Claims

How does this role contribute to our collective success?

This role offers an opportunity to join a leading property and construction insurer as a claims specialist. The successful candidate will handle complex claims, mentor junior team members, and build relationships with clients and stakeholders to strengthen AXIS's market position.

What will you do in this role?

* Adjust all types of property and construction claims worldwide, following claims handling guidelines and reporting to the Claims Manager.
* Manage third-party service providers, legal advisors, and experts to ensure high-quality claims service.
* Develop strong relationships with clients and brokers.
* Handle Company Market and Lloyd’s Syndicate claims.
* Assist and oversee complex cases with junior colleagues.
* Possess knowledge of handling complex first and third-party claims, including reserving and coverage analysis.
* Coordinate with underwriters on policy issues, expert panels, and client meetings.
* Collaborate with Risk Management and Actuarial teams for consistent information sharing.
* Work with the Ceded Reinsurance team on recoveries and reinsurer queries.
* Manage claims files accurately, manually and via central systems.
* Perform additional duties as appropriate to the role.

About You:

* Bring your own experience and expertise; we value individual knowledge and contributions.

What you need to have:

* Understanding of the London Market in relevant classes of business.
* Claims experience in insurance, preferably with property and/or construction knowledge.
* Ability to build strong relationships with clients and third parties.
* Ability to communicate technical concepts clearly to non-technical audiences.
* Disciplined decision-making skills focused on results.
* Team player mentality with motivation skills.

What we prefer you to have:

* Experience in a syndicate, company, or brokerage within claims, with independent role execution.
* Knowledge of ECF2, Docosoft, and London market systems.
* Degree or professional qualification (e.g., CII or equivalent).
* Interest in property and construction to expand technical knowledge.

What we offer:

* A comprehensive benefits package including medical, wellness, retirement, tuition reimbursement, and paid leave.
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