DANESTONE MEDICAL PRACTICE LLP
Medical Receptionist / Admin Assistant
Part Time - 15 hours per week over 3 days
Danestone Medical Practice currently has a vacancy for a friendly, helpful and motivated
Medical Receptionist / Admin Assistant to join our busy team. Some flexibility in hours of work is required as different or additional hours may occasionally be required by mutual agreement to cover holidays/illness.
Hours of work will be 15 hours per week over 3 days and a combination of the following shifts: 7.45am – 12.45pm / 1.00pm – 6.00pm / 1.30pm – 6.30pm
The Duties
* Dealing with patient appointments - both at reception and on the phone
* Registering and maintaining patient records
* Dealing with patient queries (including requests for prescriptions, test results and general enquiries)
* Using software (Emis, Docman, Email, eConsultations, Word, Excel, etc)
* General administration
* Any other duties which you may be asked to complete from time to time
The Person - You
* Communicate well with others – both patients and your colleagues
* Respond quickly, efficiently and helpfully to all enquiries and requests
* Ability to work in a fast paced busy environment
* Take care when completing tasks to make sure that your work is accurate
* Deal with and adapt to changing demands and priorities
* Help and support all colleagues
* Listen to others, ask the right questions and understand what you are being asked to do -
asking for help when you need it.
* Deal well with difficult situations
* Maintain confidentiality
* Have experience working within a similar medical or admin environment although comprehensive training will be given.
Salary range is £25,694 – £27,900 per annum based on 37.5 WTE, depending on experience.
You will be eligible for membership of the NHS pension scheme.
Informal enquiries are welcome, please contact Mrs Tracey Thom, Practice Manager at gram.danestonemanagement@nhs.scot or 01224 849679 between 8am – 2pm.
To apply please send your CV with a covering letter stating why you would be suitable for this vacancy to gram.danstonemanagement@nhs.scot. We will welcome applications until 12 noon on 13th August 2025 but may progress to interview at an earlier date if we have suitable applicants.
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