Customer Service Coordinator Wrotham £28,500 + On Call Bonus + Excellent Benefits Our client is a leading Repairs and Maintenance business based in Wrotham. Due to ongoing growth, they are currently seeking a Customer Service Coordinator to join their team on a full-time, permanent basis. The Customer Service Coordinator will provide high-quality service levels to customers as well as support an internal team. Responsibilities will include: * Maintain internal CRM and call logging systems with updated information * Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget * Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs The ideal candidate will be able to demonstrate: ● Excellent customer service, organisational and administration skills ● Excellent telephone manner, confidence, and enthusiasm ● Excellent IT skills ● Experience in multi-tasking and working to tight deadlines ● An excellent team player with experience in delivering high standards of customer service This is a fantastic opportunity to join a growing, friendly business that can offer ongoing training and development. An excellent benefits package is on offer, including 25 days holiday plus bank holidays, with an additional da...