Key Responsibilities As a Room Maker, it’s your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. The Room Makers know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards. Responsibilities People ● Changing towels, bed linen, vacuuming, buffing, mopping ● General cleaning of all rooms in the apartments ● Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items ● Checking apartments to ensure everything is in working order ● Carry out full inventory checks of apartments and replace any missing items ● A good understanding of COSHH ● Previous housekeeping experience is essential ● A good command of English ● Be well-presented and tidy ● Excellent communication skills to be able to deal with guests and customers ● Outstanding attention to detail Places ● Have a keen eye on what is happening in our community ● Always keep an eye out for new business opportunities Planet ● Help with the continued effort to deliver zero waste ● Follow all company policies on recycling ● Attend and contribute to our Team Planet events Direct Reports ● No Direct Reports Skills and Qualities ● Attention to detail for meticulous cleaning. ● Efficiency in completing tasks within time limits. ● Physical stamina for standing and lifting. ● Clear communication with guests and team. ● Professional and courteous interpersonal skills. ● Focus on exceeding guest expectations. ● Organization in managing work areas and supplies. ● Respect for guest privacy. ● Adaptability to changing schedules. ● Effective problem-solving skills. ● Positive and welcoming attitude. This job description should be taken as a general guide and Lamington Group reserves the right to update and amend it in keeping with operational requirements, which may change from time to time.