HR Advisor – 12 month Fixed Term Contract – Global Payments Inc.
Summary of This Role: Worked in partnership with leaders and line managers in relation to sourcing, employee relations, compensation and benefits, HR systems and data management across multiple countries. Ensures that team member queries or concerns are dealt with efficiently and consistently. Works closely with HR colleagues across the business to monitor, review and update HR policies in line with current legislation and best practice, effectively maintains accurate employee information manually or in an HRIS. Helps drive organization performance by providing expertise and/or data analysis. Participates in the delivery of local, segment‑wide and company‑wide HR practices and strategies.
What Part Will You Play?
* Assist more experienced HR Advisors in sourcing candidates and screening application materials. Participate in preliminary interviews to identify applicants who meet requisite skills and qualifications. Log applications, schedule interviews, submit data for pre‑employment screening, and assist with offer letters and new hire paperwork.
* Gather and compile data for payroll processing using HRIS reporting function and edit data as directed. Assist senior colleagues with cross‑checking physical payroll information.
* Develop knowledge of company policies to support routine inquiries regarding recruitment, employment, benefits, payroll, record keeping, and reporting. May assist junior colleagues.
* Answer routine to moderately complex employee questions on HR policy, practices, procedures, and programs. Escalate complex issues to senior colleagues. Accompany senior colleagues in employee‑relations activities such as absence discipline, performance, reorganisations, and flexible working options.
* Perform data look‑up and entry in HR administration systems to resolve inquiries. Enter new hire/rehire data and benefit information into HRIS, ATS, and vendor systems. Assist senior colleagues with investigating data discrepancies.
* Assist with routine to moderately complex questions regarding general benefits information. Review benefits information for publication and gather data for retirement/beneficiary/benefits enrollment.
What Are We Looking For?
Minimum Qualifications: CIPD Level 3 (or equivalent) and 2 years HR experience.
Preferred Qualifications: Relevant professional HR qualification or equivalent experience.
Desired Skills and Capabilities:
* Substantial understanding of HR responsibilities and ability to apply knowledge to a wide range of tasks.
* Ability to work on routine to moderately difficult assignments, making decisions and recommendations.
* Receives little instruction on daily work and general guidance on new assignments.
* Knowledgeable in applicable software systems (Microsoft Office, HRIS, Performance Management).
* Conflict resolution – ability to diffuse difficult employee situations.
* Problem solving – collaborate with parties to resolve team member issues.
Employment Details
* Seniority level: Entry level
* Employment type: Full‑time
* Job function: Human Resources
* Industries: Financial Services; IT Services; IT Consulting
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