Tasks will include: * Preparation of applications including taking instructions and making online applications – this requires significant levels of client contact; * Providing telephone advice and able to undertake outreach work when required; * Remaining aware of all relevant rules, policies and best practice affecting all aspects of welfare and debt advice with a working knowledge of how to support with issues relating to family, employment, housing; * Proactive management of casework, advice to clients and general service delivery, ensuring the highest standards are consistently met; and * Build up a network of partners, including statutory authorities such as local authorities. Requirements Applicants must: * Be qualified as a solicitor; * Does not have to be Tamil speaking * Be willing to be based in the office for the duration of their employment; * Possess excellent communication skills, both written and oral; * Be comfortable with using Microsoft Office and the online system for welfare and debt advice work; * Demonstrate high levels of analysis; and * Have experience of client contact and care and previous experience in this field of work. Desirable: * Candidates with experience or knowledge of advocacy are preferred