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Customer Care - Droitwich, Droitwich Spa
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Client:
Location:
Droitwich Spa, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
33df0fa35642
Job Views:
11
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world. The backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment. We seek someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Behaviours such as friendliness, welcoming attitude, courtesy, and helpfulness should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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