Overview
Join to apply for the General Manager role at Butcombe Pubs & Inns.
Butcombe Pubs & Inns is seeking a passionate, customer-focused leader to drive exceptional guest experiences, maximise gross profit, retain top talent, and elevate customer service standards across our venues.
Responsibilities
* Lead and manage the front-of-house team to deliver outstanding guest experiences in a busy hospitality environment.
* Focus on maximising gross profit (GP) while ensuring high standards of service and safety.
* Attract, develop, and retain top talent; inspire and manage your team effectively.
* Implement and uphold high service standards, delivering consistent, memorable guest experiences.
* Collaborate with venue teams to ensure smooth operations and exceptional hospitality delivery.
Qualifications
* People-focused leader with a proven track record in hospitality.
* Ability to thrive in a fast-paced environment and deliver exceptional service.
What’s in it for you?
* Flexible Hours: We understand the need for work/life balance and offer flexibility to suit your lifestyle.
* Award-Winning Business: Recognition at the National Publican Awards and the National Innovation in Training Awards.
* Benefits Bar: Discounts and cashback with major retailers, holidays, groceries, and more.
* Length of Service Awards: Milestone rewards for dedicated service.
* Extra Holiday for Your Birthday: An additional day off to celebrate your day.
* Holiday Purchase Scheme: Buy extra holiday days to suit your needs.
* Diverse Experience: Work across a variety of stunning locations with differing menus and environments.
* Training & Development: Bespoke training plans and career progression support.
* Learning & Development: Access to a wide range of industry courses and personal growth opportunities.
* Team Perks: Team parties, 30% discount at all Butcombe Pubs & Inns (50% off food on shift), and exclusive rewards.
* Wellbeing Support: Mental health support and 24/7 Employee Assistance.
Location
Amberley, England, United Kingdom
Other current listings include various locations in Bristol, Bath, and surrounding areas.
Job function
* Management
* Manufacturing
Seniority level
* Director
Employment type
* Full-time
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